Refrigeration Service Technician

Primary Duties & Responsibilities

• Perform skilled repair, maintenance, and troubleshooting on commercial refrigeration systems, including mechanical, electrical, and microprocessor-controlled components.
• Execute routine preventive maintenance, leak detection, and system performance evaluations.
• Deliver reliable, courteous, and professional service while interacting with customers and fellow union and non-union personnel on job sites.
• Provide accurate service documentation, including detailed notes, photos, and materials used for all assigned work orders.
• Follow all safety protocols, lockout/tagout procedures, and union jobsite requirements.
• Maintain a clean, organized, and safe work vehicle and workspace.
• Participate in rotating on-call schedules per union agreement.
• Travel as required to job sites within the assigned service area.
• Perform other related duties consistent with the classification as assigned.

Union, Safety, And Compliance Responsibilities

• Work in full compliance with: Collective bargaining agreements, OSHA and applicable federal, state, and local safety regulations, Environmental and refrigerant-handling requirements, Maintain required licenses, certifications, and union training credentials (e.g., EPA 608, OSHA, safety certifications).
• Demonstrate consistent use of required PPE and safe work practices on all jobsites.

Required Skills & Qualifications

• EPA 608 Certification – Universal
• Strong mechanical aptitude and understanding of refrigeration principles.
• Ability to read and follow detailed work instructions, schematics, and technical documentation.
• Excellent communication and customer-service skills.
• Strong time-management skills and the ability to work independently with minimal supervision.
• Flexibility to work variable shifts, overtime, weekends, and holidays based on union work rules and operational needs.
• Valid state driver’s license and acceptable driving record.
• High school diploma or GED.

Preferred Experience

• Experience working in commercial supermarket refrigeration, warehouse refrigeration, or large-scale cooling systems.
• Knowledge of energy-management and electronic control systems (Novar, CPC, Danfoss, etc.).
• Familiarity with rack controllers, defrost systems, and advanced refrigeration diagnostics.

Physical Requirements & Working Conditions

• Regularly required to stand, walk, bend, kneel, climb, reach, push, pull, and lift components up to 75 lbs.
• Work performed in environments with varying temperatures, moderate noise levels, and typical commercial/industrial shop or customer-site conditions.
• Must be able to safely operate tools, meters, ladders, and equipment required for refrigeration service work.

Additional Notes

This job description is not intended to be all-inclusive. Duties and responsibilities may change in accordance with operational needs, collective bargaining agreements, or business requirements. The employer provides equal employment opportunities in compliance with all applicable laws and regulations.