Refrigeration/HVAC Technician II (Trade)

About the role

The role involves managing customer relationships, providing technical support, and developing new products.

Responsibilities

• Manage customer relationships and resolve issues promptly
• Provide technical support to customers via phone and email
• Develop new product features based on customer feedback

Requirements

• Bachelor's degree in Computer Science or related field
• 2+ years of experience in a technical support role
• Strong problem-solving and communication skills

Qualifications

• Proficiency in software development tools and languages
• Experience with project management tools
• Ability to work independently and manage multiple tasks

Skills

• Customer service skills
• Technical writing skills
• Software development skills

Benefits

• Flexible working hours
• Comprehensive health insurance
• Professional development opportunities

Pay

$60,000 - $70,000 annually

Schedule

Full-time, Monday through Friday, 9 AM - 5 PM

Note: The company is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.