Refreshments Operator II

About the role

The Refreshments Operator II is responsible for providing exceptional customer service by ensuring that our customers' products are stocked appropriately. The role also ensures customers' equipment is always operating properly, cleaned, and that customers are notified of any new offers that may be of interest. Essential functions and responsibilities may vary by Aramark location based on client requirements and business needs.

Responsibilities

• Unload and stock daily inventory at the customer site, ensuring freshness of products by monitoring date codes.
• Manage the ordering, delivery, and stocking of items at the client location.
• Communicate with customers' employees about new product interest.
• Use a laptop computer to manage stocking PAR levels, product orders, and client invoicing.
• Perform repairs to the best of ability.
• Place orders and service calls to the head office.
• Distribute promotional materials and merchandise the complete product line.
• Clean equipment and exchange decanters on each visit.
• Communicate with the Route Sales Manager or General Manager regarding customers and report on pending problems or evidence of competitors in customer locations.
• Establish and maintain a good working relationship and liaison with customers to project a positive image of the company and product.

Job duties may change or new ones may be assigned without formal notice to meet business commitments.

Qualifications

• 1–2 years of experience in a position requiring interpersonal and customer‑service skills.
• High School Diploma or G.E.D. required.
• Strong client interaction, communication, organization, and time‑management abilities.
• Ability to respond quickly to changing demands.
• Strong sense of urgency and problem‑solving skills.
• Excellent written and verbal communication skills.
• Valid driver’s license and acceptable driving record.
• Ability to work efficiently and independently.
• Willingness to travel to other locations on short notice.
• Physical demands may include lifting, bending, pushing, pulling, and extended walking and standing.
• May require uniforms and/or use of Personal Protective Equipment (PPE).

About Aramark

Rooted in service and united by purpose, Aramark strives to do great things for employees, partners, communities, and the planet. The company serves millions of guests daily through food and facilities in 15 countries. Aramark is committed to providing equal employment opportunity and fostering an inclusive workplace where every employee can develop talents, fuel passions, and grow professionally.