Refreshment Service Technician

Pay

Pay varies by location

About the role

American Food & Vending is one of the largest privately-held dining and refreshment service providers in the United States. We infuse innovative solutions with unrivaled service and cutting-edge technology to enhance the guest experience and exceed expectations.

Responsibilities

• Operate company vehicles to visit client locations for the repair, maintenance, and installation of vending machines and beverage dispensers for water and coffee.
• Respond promptly to service calls, troubleshoot issues efficiently, and communicate effectively with customers to ensure satisfaction.
• Install, maintain, and repair a variety of vending, beverage, coffee, water, and micro market equipment.
• Conduct systematic inspections of motors, keypads, cooling systems, electrical wiring, and water connections to ensure peak equipment performance.
• Diagnose and resolve mechanical, electrical, and software malfunctions using diagnostic tools and technical manuals.
• Perform scheduled preventative maintenance, including cleaning, lubricating, and calibrating machine components such as pressure gauges and thermostats.
• Maintain cleanliness, sanitation, and presentation standards for all machines and surrounding service areas.
• Manage parts inventory, place orders for necessary repair components, and maintain accurate service documentation and maintenance logs.
• Safely transport equipment to and from repair facilities as needed.
• Maintain company vehicles and tools in clean, organized, and working condition.
• Collaborate closely with route drivers, fellow technicians, and customer service teams to deliver exceptional client support.
• Perform additional duties as assigned by management.

Qualifications

• Technical or associate-level training in electronics, mechanics, or related field preferred.
• 2–3 years of experience in equipment maintenance, vending, kiosk, POS, or similar technical repair roles.
• Strong mechanical and electrical troubleshooting skills with knowledge of automated systems, microprocessors, and schematics.
• Proficient with diagnostic tools, handheld devices, and basic service software.
• Excellent problem-solving, time management, and customer service abilities.
• Able to lift 30 lbs., bend, kneel, climb, and work in varied environments.
• Valid driver’s license and clean driving record required.

Benefits

• Weekly pay
• 401K with company match
• Delicious employee meal and beverage during your shift
• Employee Referral Bonus Program
• Employee Assistance Program
• Flexible hours and shifts available for some positions
• Medical, Prescription, Dental, and Vision Plans
• Uniforms and Safety Shoes provided
• Learning and advancement opportunities

Company Information

American Food & Vending is an Equal Opportunity Employer. Chat with Scout, our virtual hiring assistant to apply for this position right from your mobile device. Text JOB to (315) 803-6049 to get started!