Referral Intake Review Nurse (RN) - PRN

KEY RESPONSIBILITIES

• Monitor incoming faxed referrals continuously during assigned shifts to ensure no gaps in coverage
• Review and screen incoming referrals for completeness and urgency
• Document referral activity in AIS and Concord in real time
• Communicate referral details promptly to Intake RNs and the Charge Nurse
• Escalate delays or system barriers immediately to the Intake Supervisor or Director
• Cook with the Call Center to resolve discrepancies or confirm receipt of referrals
• Communicate with referring hospitals or facilities to clarify missing or incomplete referral information and ensure accurate documentation
• Maintain accurate logs of referral volume, response times, and outcomes
• Participate in shift huddles to report trends, issues, or workflow concerns
• Ensure all referral documentation is accurate, complete, and entered in real time to support regulatory compliance and continuity of care

SECONDARY RESPONSIBILITIES (When Fax Volume Is Low)

• Reconcile AIS and Concord entries for accuracy and completeness
• Audit referral logs for pending or incomplete items
• Follow up on pending referrals requiring clarification or additional information
• Prepare shift-to-shift handoff notes summarizing referral activity
• Verify referral outcomes and ensure documentation is closed appropriately