Referral Coordinator| Referral Coordinators| Full Time| Days

About the Role

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services.

Responsibilities

• Take patient's vital signs.
• Prepare patients for the provider's care.
• Assist with patient examinations or treatments.
• Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date, and time.
• Administer medication as directed by and under the direct supervision of a licensed physician.
• Observe and report patients' signs or symptoms.
• Collect routine laboratory specimens as directed by the provider.
• Administer basic first aid.
• Participate in performance improvement projects.
• Participate as an active care team member in the coordination of patient care.
• Provide a standard of excellence as it relates to customer service for patients, staff members, and other customers.
• Additional duties as assigned may vary.
• May travel to other clinics under additional duties.

Requirements

• High School Diploma / GED required at time of hire.
• Completion of an MA program accredited by the National Commission for Certifying Agencies, a national or state medical association, or an agency approved by the board.
• Certified Medical Assistant (CMA) required—or within 6 months of hire.
• Basic Life Support (BLS) certification required at time of hire.
• Medical Terminology Certificate preferred at time of hire.

Qualifications

• 1-year experience as a Medical Assistant—preferred.
• 2–4 years of clerical/customer service experience, ideally in a healthcare-related industry—preferred.
• 1-year experience with third-party payors and computer experience for inputting data and reviewing—preferred.