Referral Center Intake Specialist

About the role

The Referral Center Intake Specialist is responsible for managing the intake process for new referrals to the center. This includes reviewing referral forms, scheduling appointments, and ensuring all necessary information is accurately recorded.

Responsibilities

• Review and verify referral forms for completeness and accuracy.
• Schedule appointments with clients based on availability and referral needs.
• Ensure all client information is entered into the system accurately and in a timely manner.
• Communicate with clients to confirm appointment details and answer any questions they may have.
• Handle inquiries from clients regarding their referrals and provide support as needed.

Requirements

• High school diploma or equivalent.
• One year of customer service experience preferred.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite.

Qualifications

• Experience working in a healthcare or social services setting is a plus.
• Knowledge of local community resources is beneficial.

Skills

• Excellent communication skills.
• Ability to handle sensitive and confidential information.
• Basic computer skills including data entry and use of software applications.

Benefits

• Paid time off.
• Health insurance options.
• Flexible schedule.

Pay

$15 - $18 per hour.

Schedule

Monday through Friday, 8:00 AM - 4:30 PM.