RedLion Wireless Retail Sales Representative- Hauppauge

About the role

Join one of the fastest-growing telecommunications companies in the country! We are a rapidly expanding branded partner for Optimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to these essential services. Work location is in person.

Responsibilities

• Engage customers and present telecommunications products and services proactively
• Comfortable selling mobile, internet, cable, TV, and related support services
• Identify customer needs and recommend the right products or service packages
• Upsell and cross-sell products to maximize sales opportunities
• Meet or exceed individual sales goals, commission goals, and store performance expectations
• Explain products, services, pricing, and promotions clearly to customers
• Provide a positive, professional, and solution-focused customer experience
• Build customer relationships and create long-term brand loyalty
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals
• Be reliable, punctual, and able to work scheduled shifts
• Collaborate with team members and contribute to a supportive, performance-driven culture
• Support nearby store locations within a 35-mile radius when needed and have reliable transportation
• Work in person at the assigned retail store location

Requirements

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons (preferred)
• Experience selling mobile or wireless services, home internet, cable or TV, or bundled telecommunications services (strongly preferred)
• High school diploma or GED (preferred)
• Experience serving walk-in retail customers, explaining pricing and promotions, and upselling or cross-selling add-ons in a retail environment (plus)
• Experience building repeat customer relationships in a retail sales environment (plus)
• Must be eligible to work in the United States
• Must have reliable transportation and be willing to support nearby store locations within a 35-mile radius when needed
• Must be able to work a flexible schedule, including evenings, weekends, and holidays
• Must be able to stand for extended periods of time and lift up to 35 lbs

Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

Pay

$20/hour + monthly commission; total compensation range of $45,000–$75,000 annually based on hourly pay and commission performance.

Schedule

Approximately 40 hours per week.