RedLion Mobile Store Manager- Bronx Fordham Rd

About the role

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Store Managers who are strategic, hands-on leaders with a passion for driving sales, developing high-performing teams, and delivering world-class customer experiences. We offer a clear path for career growth through our industry-leading leadership training and development programs.

Responsibilities

• Oversee all aspects of daily store operations, including merchandising, inventory control, product launches, and financial oversight
• Implement best practices for product positioning, promotions, and customer engagement to meet and exceed revenue goals
• Ensure compliance with company policies, including cash handling, inventory management, and operational audits
• Lead your team to consistently achieve and surpass sales goals through strategic selling, upselling, and cross-selling of all Optimum product lines
• Analyze store performance data to identify trends, address gaps, and capitalize on growth opportunities
• Collaborate with marketing teams to execute local events, promotions, and seasonal campaigns
• Recruit, hire, train, and develop a high-performing sales team
• Conduct regular coaching sessions, performance reviews, and skill development workshops
• Foster a collaborative, performance-driven culture with a focus on accountability and recognition
• Maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals
• Resolve escalated customer concerns quickly and effectively
• Ensure all team members are knowledgeable on the latest products, promotions, and technology updates

Qualifications

• 3-5 years of retail management experience, preferably in wireless, broadband, or consumer electronics
• Proven success in driving sales performance and leading high-performing teams
• Strong leadership, communication, and coaching skills
• Analytical and problem-solving abilities with experience using performance metrics
• Proficiency in Microsoft Office; familiarity with wireless/telecom industry terminology preferred
• High school diploma or GED required; Associate or Bachelor's degree preferred
• Willingness to travel to nearby store locations within a 35-mile radius (reliable transportation required)
• Bilingual (Spanish) strongly preferred

Benefits

• Medical, Dental, Vision, 401(k)
• Paid training and onboarding
• Paid vacation, sick time, and personal days
• Internal promotions & advancement opportunities
• Employee-exclusive growth & rewards programs, including:
  • Milestone Program - Recognition and rewards at every stage of your leadership journey
  • Winners Circle - Annual all-expenses-paid trip to Mexico for top performers

Pay

Competitive base pay ($55,000 - $65,000) plus $24,000 - $30,000 in annual commission potential. The posting also lists a pay rate of $66,300 per year.

Schedule

Flexible schedule availability, including evenings, weekends, and holidays.