Recruitment Specialist (must be Central FL based)

About the role

K2 Medical Research is seeking a Patient Recruitment Specialist to support our clinic in a remote capacity. Patient Recruitment Specialists are responsible for recruiting patients for all studies. Recruiters administer prescreening surveys, i.e., phone screens, to interested patients to identify eligible patients and schedule screening visits for currently enrolling studies and upcoming studies. Patient Recruiters build and develop the site's database by identifying and implementing new methods for patient recruitment, contacting all new potential patients, and maintaining contact with all patients in the database.

Responsibilities

• Recruit for multiple studies by contacting referrals generated by our marketing/outreach efforts
• Identify patients from our internal database who may qualify for new trials
• Assist in identifying studies patients potentially qualify for and schedule them for an initial visit at one of our facilities
• Keep an updated tracker with all scheduled patients and visit outcomes
• Follow up with patients as necessary
• Thoroughly understand all assigned studies through reading protocols, resource materials, and attending trainings
• Other tasks as assigned

Knowledge, Skills, and Abilities

• Ability to work in a fast-paced environment
• Ability to complete training and follow study protocol
• Flexibility and ability to prioritize and multi-task throughout the day
• Must be detail oriented, and self-motivated
• Excellent written and verbal communication skills
• Willingness to interact with a diverse patient population
• Proficiency in Microsoft office applications (Word, Excel, Outlook, etc.)

Qualifications

• Must be bilingual in English and in Spanish
• Minimum Associate's or Bachelor's degree preferred
• Ideal candidate would preferably hold a background in psychology, health sciences, or a related field, or demonstrate relevant experience in patient recruitment or clinical research environments
• Minimum of 1 year experience in a customer service-related position, preferably in medical or health provider environment or equivalent combination of education and experience

Benefits

• Medical, dental, and vision options
• Supplemental insurance plans
• 401(k) with immediate employer match
• Generous paid time off
• Paid holidays
• Four-day work week consisting of 10-hour shifts from Monday through Thursday (Fridays reserved only for critical business needs or administrative tasks; otherwise, your chance to kick-start your weekend)