Recruitment Account Manager

Salary: Up to £32,000 per annum + bonus

About the role

Here is your chance to join the largest recruitment business in the UK as a Recruitment Account Manager. In this role, you will supply temporary workers to our clients' multiple successful automotive operations, based out of our site in Thorncliffe, Sheffield. To thrive, you’ll be customer and client-focused, committed to providing the best possible service, and a natural problem solver. Experience in an on-site recruitment environment would be great but is not essential—if you have transferrable skills, we can train you on all the elements needed to succeed.

Responsibilities

• Build effective relationships with workers and key clients, attending planning and forecasting meetings to fill requirements while proactively highlighting challenges.
• Use our feedback system ("Have Your Say") to review worker and client comments, acting on feedback to continuously improve processes.
• Work closely with clients to deliver quick turnaround of candidates.
• Actively seek commercial opportunities within your local area to grow your client base and develop future opportunities.
• Manage compliance requirements, ensuring your site adheres to policies such as Agency Worker Regulations (AWR), National Minimum Wage (NMW), and Right to Work.
• Build candidate pipelines for future temporary requirements.
• Interview and induct potential job candidates.
• Understand local labour markets and recruitment trends, analysing competitor data.
• Conduct welfare, capability, and disciplinary meetings.
• Collect and maintain attendance records for payroll and disciplinary purposes.
• Provide assistance to employees who need support.
• Administer payroll processes.
• Undertake performance reviews and collaborate closely with operational teams.

Skills you’ll develop

Throughout your time at Staffline, you’ll be coached and challenged to learn new skills, including client management, relationship building, hiring and staffing processes, and performance improvement. We actively encourage progression and personal development, with clear dedicated career paths for those who join us.

Requirements

• Ideally, recruitment experience in a fast-paced environment.
• Leadership skills demonstrated consistently.
• Professional approach with the ability to engage at senior levels.
• Proven ability to build relationships at all levels.
• Comfortable working with and presenting data to stakeholders.
• Strong attention to detail and problem-solving skills.
• Tenacious attitude with a commitment to delivering excellent service.
• Right to Work in the UK (mandatory).
• Full UK driver’s license (highly desired).

Diversity and Inclusion

At Staffline, we are deeply committed to building a diverse and inclusive workforce. We believe a diverse team brings different perspectives, ideas, and experiences, enhancing our overall effectiveness and success. We value and celebrate the uniqueness of each individual and actively encourage applications from candidates of all backgrounds.