Recruiting Manager - Michigan City, IN

Job Description

The Recruiting Manager works directly with the Scheduling Manager and reports to and assists the Operating Director. The primary focus is on recruiting, administrative, and operational support for the office, including caregiver management, recruiting, on-call responsibilities, general office support, in-home assessments, client care, compliance, and travel.

Job Responsibilities

• Caregiver Management: Manage caregivers, including hiring and terminating, as needed.
• Recruiting: Recruit, interview, hire, and onboard caregivers each week.
• On-Call: Periodically manage after-hours calls from clients, caregivers, and referral sources, and address urgent schedule changes.
• General Office Support: Provide operational and administrative support to the Operating Director.
• In-home Assessments: Support the Operating Director with conducting intakes and ensuring client satisfaction.
• Client Care: Ensure high-quality client service from phone calls to in-home consultations to maximize client retention.
• Compliance: Adhere to Cornerstone Caregiving's operating standards and state-specific compliance requirements.
• Travel: Limited travel as needed for various sales, marketing, and client care service needs.

Education & Certifications

• High school diploma or equivalent degree
• Associates and/or Bachelor Degree (may substitute Degree requirement with a combination of education/experience)
• Minimum of two years' experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting
• Valid drivers license and valid state required proof of auto insurance

Preferred Skills

• Ability to work autonomously in a fast-paced environment
• Comfortable working with technology
• Experience with direct recruitment, hiring, and oversight of frontline employees
• Strong interpersonal and communication skills
• Proficient in Google Workspace (Gmail, Meet, Calendar, Docs, Sheets, etc.)

Physical Requirements

• Sitting and standing for long periods of time
• Bending and stooping required
• Lifting up to 10 lbs. regularly and up to 50+ lbs. may be required
• Using a computer for extended periods: typing, staring at a bright monitor or TV screen
• Using fingers, wrists, and arms
• Stress on back may occur

Work Environment

• Office Environment: High-paced office environment; continuous phone use/ringing; talking; various noise levels; interactions with employees, referral sources, and clients; possible exposure to prescription drugs, bodily fluids, small appliances for cooking, cooling, and heating foods or securely storing medications.
• Client's Environment: Unknown environments; bodily fluids, household and human germs; extreme cold or hot temperatures in or outside; light to heavy traffic; inclement weather; human body weights that vary based on client health and lifting as prescribed or needed per plan of care; 50+ lbs.