RECRUITING & HIRING BEST PRACTICES

Hiring Best Practices

Over the coming months, we will be doubling the size of our current teams and hiring completely new teams. Here are some best practices for the upcoming hiring season:

• Focus On Abilities Over Resumes

  The best Wheel Fun staff are well-rounded, provide great customer service, perform preventative maintenance, and work well under pressure with no manager on duty. These traits can be hard to discern from a resume alone, especially for entry-level candidates. We encourage broadening the pool of interviewees to include those who may not have robust resumes, including first-time workers.

• Promote Flexibility

  While working all weekends and holidays is mandatory, Wheel Fun Rentals schedules are often more flexible than other seasonal positions. Highlight this advantage when speaking with candidates, as flexible work arrangements are increasingly valued.

• Encourage Employee Referrals

  If you know employees connected to strong candidate pools, reach out to them. For example, WFR Central has successfully hired staff who were part-time employees at an REI bike shop.

• Make the Time to Call

  We aim to contact every candidate within one business day of their application. Waiting to call a group of 5–10 applicants at once can hinder hiring the right person. Even if there’s only one applicant, we encourage calling them promptly.

By focusing on capability over experience, promoting flexibility, tapping existing networks, and responding quickly to applicants, you can build high-performing teams and set the stage for a successful season.