Recruiter

About the role

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries.

Responsibilities

• Conduct phone interviews and schedule on-site interviews with candidates.
• Manage inbound and outbound candidate communications.
• Track applicant progress in our recruitment system.
• Travel locally to promote job opportunities (e.g., post flyers, attend job fairs, network).
• Collaborate with the Talent Acquisition Manager on advertising strategies and hiring events.
• Perform background checks, drug screenings, and other pre-employment tasks.
• Maintain and organize employee files and HR records.
• Generate daily and weekly recruitment activity reports.
• Stay current on employment laws and HR best practices.

Requirements

• Must be 18 years of age or older
• High school diploma or equivalent
• At least 1 year of recruiting or HR experience
• Strong data entry and computer skills
• Fully fluent in English (spoken and written)
• Excellent organizational, written, and verbal communication skills
• Ability to type at least 20 words per minute
• Reliable high-speed internet (20 Mbps+ download speed)
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Ability to work scheduled shifts, including during training
• Strong attention to detail and ability to multitask
• Customer service mindset with problem-solving skills
• Ability to work in a fast-paced, team-oriented environment

Qualifications

• Bachelor's degree or equivalent combination of education and experience
• Minimum of 1 year of relevant work experience

Skills

• Strong communication and interpersonal skills
• Ability to manage multiple tasks simultaneously
• Knowledge of employment laws and HR best practices
• Proficiency in Microsoft Office applications
• Ability to travel locally

Benefits

• Comprehensive health benefits
• Short-term disability coverage
• Life insurance
• Supplemental insurance
• Paid time off
• Incentive and rewards programs

Pay

$33,000 - $38,000/Yr. | Commensurate | Bonus & Benefits

Schedule

Day, Evening and Weekend