Recruiter Associate

About Us Join We Care Senior Care, a proud Home Instead franchise, where our mission is to help seniors remain safe and cared for in their homes. At the heart of our culture is our core value: Love (v.), defined as: Patience, Kindness, Humility, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment. We seek individuals who lead with love in all they do.

About the Role

We Care Senior Care is hiring Recruiter Associate to support caregiver recruiting, hiring, and retention for our growing senior care team. This is a full-time, in-office, KPI-driven recruiting role. Success requires high-volume outbound calling, consistent follow-up, and accountability to recruiting and retention metrics. If you are motivated by goals, numbers, and measurable results, and enjoy working with people, this role may be a strong fit. This is a staffing and recruiting position, not a general HR role.

Key Responsibilities

• Make daily outbound calls to applicants (phone-based recruiting / “smile and dial”)
• Screen, interview, and hire caregivers efficiently
• Track and meet recruiting KPIs (calls, interviews, hires)
• Conduct performance conversations and retention follow-ups
• Support caregiver engagement and reduce turnover
• Respond to employment inquiries via phone, email, and walk-ins
• Schedule and conduct interviews (in-person and phone)
• Complete background checks, drug screens, references, and onboarding steps
• Maintain accurate applicant and employee records in the ATS
• Conduct caregiver check-ins, annual reviews, and performance conversations
• Address attendance, performance, and retention issues professionally
• Partner with scheduling to improve utilization and caregiver retention
• Meet expectations for staffing metrics (hiring volume, turnover, utilization)
• Represent Home Instead in the Stevens Point community

Qualifications

• Experience in recruiting, staffing, HR support, sales, or call-center roles preferred
• Comfortable with phone-heavy, outbound calling environments
• Results-driven and accountable to metrics
• Strong communication and relationship-building skills
• Organized, dependable, and able to manage multiple priorities
• Ability to handle performance conversations with professionalism and respect

Benefits

• Competitive Pay
• Flexible Schedule
• Health, Dental & Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Paid time off (vacation, holidays, birthday)
• Employee referral program
• Full-time, stable, in-office position

Our Culture Home Instead operates with a people-first culture rooted in Love(v), love as a verb. Our one and only core purpose is to teach others about Love(v) through our eight attributtes: patience, kindness, humility, selflessness. respectfulness, forgiveness, honesty, and commitment, paired with accountability and clear expectations. We believe strong culture and strong results go hand in hand.