Recreation Attendant
About the Role
Andaz Miami Beach Resort & Spa is looking for Recreation Attendants who are excited, qualified, hard-working individuals with a passion for hospitality and a commitment to superior guest service. In this role, you will welcome and attend to guests, enforce safety rules, and manage pool equipment and facilities. Experience with high-volume recreation operations is beneficial but not required.
Responsibilities
- Set up umbrellas, loungers, and pool furniture; ensure the pool and facilities are clean and safe.
- Welcome guests, provide towels, refreshments, and attend to their requests, ensuring their comfort and safety.
- Clear used towels, glasses, and trash, while monitoring guest activity and enforcing safety protocols.
- Report damages or incidents to the supervisor and manage pool cleaning schedules and inspections.
- Uphold company policies, including safety, sanitation, and attendance guidelines.
- Work as part of a team, maintaining a positive, friendly, and professional attitude at all times.
- Provide exceptional food and beverage service, listen to guests’ needs, and respond promptly.
- Ensure the proper handling of wine and alcohol and follow all safety procedures.
- Perform opening and closing duties, including side work and station setup.
- Participate in training sessions.
Qualifications
- Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.
- High School diploma or GED equivalent.
- At least one year's experience in the hospitality industry.
- Recent First Aid and CPR certification (training provided if not already certified).
- Excellent verbal communication and customer service skills.
- Physically fit, with good swimming abilities, and able to perform physical labor in harsh weather conditions.
- Ability to move and lift heavy furniture and equipment.
- Good time management and organizational skills.
- Knowledge of pool equipment and safety measures.
- Consistent professional appearance and pleasant demeanor.
Benefits
- Free room nights and discounted or Friends & Family room rates.
- Medical, Dental, and Vision Insurance with only a 30-day waiting period.
- 401K with company match.
- Free parking.
- Generous Paid Time Off.
- Paid Family Bonding Time and Adoption Assistance.
- Tuition Reimbursement.
- Employee Stock Purchase Plan.
- Discounts at various retailers (Apple, AT&T, Verizon, Headspace, and many more).
About the Organization
Andaz Miami Beach Resort & Spa is a luxury lifestyle hotel located in the heart of Mid-Beach, housed in an art-deco building and architectural landmark. The property features 287 guestrooms, including 64 suites, and offers the only ocean-view arrival experience in Miami Beach. Guests enjoy private outdoor terraces with stunning views of the Atlantic and Miami skyline, a full-service spa, a well-equipped fitness center, destination dining by José Andrés, two pools, and a Beach Club.
At Hyatt, we believe in the power of belonging—turning trips into journeys, encounters into experiences, and jobs into careers. Our values include empathy, integrity, respect, inclusion, experimentation, and wellbeing.