Recreation Assistant, Seasonal (Clubhouse Attendant, Golf)

Essential Duties & Responsibilities

• Provides assistance to customers in all facets of daily operations.
• Perform operations and function of facility to increase efficiency and quality of services.
• Make reservations, assist customers with needs at the course level.
• Answer customer queries to meet needs while following established policies and procedures.
• Maintains and grows membership and customer base by promptly handling member and guest concerns and issues.
• Ensures open communication and high visibility to members and guests.
• Work closely with the Operations Manager, F&B Director, and all other department heads to ensure compliance with facility standards.

Additional Responsibilities

• Follow safety guidelines, monitor transaction handling procedures and thoroughly follows all security policies.
• Adhere to work methods, timetables, performance standards, etc.
• Implement and support all initiatives and programs as requested by management.
• Attend staff meetings as needed.

Knowledge, Skills & Abilities

• Knowledge of pro shop practices, policies, and procedures as necessary in the completion of daily responsibilities.
• Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job.
• Ability to communicate both orally and in writing in a clear and concise manner.

Qualifications

• Minimum Qualifications – Education and Experience: High School Diploma or GED equivalent. A basic knowledge of golf and golf tournament operations.
• Preferred Education & Experience: Two (2) years of experience in Customer Service (or related operational role).
• Licensures and Certifications: None.