Recreation Assistant - Facility Attendant

Essential Duties

Perform light custodial duties, including cleaning counters, equipment, and areas after use.

Explain and enforce City policies, rules, and regulations to patrons.

Aid in monitoring and maintaining equipment, reporting issues to the supervisor as necessary.

Interact professionally with customers, providing excellent service and resolving minor complaints or issues.

Ensure compliance with all applicable City, County, and State laws and City ordinances, policies, and procedures at all times.

Respond calmly and effectively to emergency situations.

Attend all required in-services and training sessions.

Perform other duties as assigned.

Concession Duties (if assigned)

• Operate and oversee the daily functions of concession stands, ensuring smooth operations and compliance with health and safety guidelines.
• Prepare and serve food and beverages according to proper handling and hygiene standards.
• Set up and restock concession areas, including inventory management of food, beverages, and supplies.
• Process electronic payments efficiently and securely using point-of-sale (POS) systems.
• Maintain proper storage of supplies and equipment according to health and safety regulations.
• Absorb inventory levels, place orders, and receive deliveries for concession operations.

Rental Attendant Duties (if assigned)

• Set up and take down tables, chairs, and AV equipment as needed.
• Greet renters, provide assistance, and ensure a positive experience.
• Monitor facility use and enforce rental policies.
• Clean and restock restrooms, kitchens, and common areas.
• Remove trash and ensure the facility is tidy before and after events.
• Respond to renter questions, safety concerns, or emergencies.
• Report maintenance or equipment issues to the appropriate staff.
• Complete rental checklists and incident reports.

Education, Experience & Other Requirements

• High School Diploma.
• Minimum one-year experience in customer service, preferably in food service or concessions.
• Required Licenses/Training:
• Valid driver’s license.
• Food Handler’s Permit (or ability to obtain upon hire).
• Certification in First Aid, CPR, AED, and blood-borne pathogens (or ability to obtain upon hire).

Other Preferred Skills

• Bilingual ability beneficial.

Environment

Indoor and outdoor work environment, including exposure to varying temperatures and food service equipment.

May include high heat and humidity near concession equipment.

Physical Abilities

• Ability to lift up to 50 pounds.
• Standing for extended periods.
• Dexterity of hands and fingers to operate concession equipment.
• Bending, reaching, and kneeling to access inventory and supplies.

Knowledge

• Food safety and hygiene practices.
• Concession stand operations, including POS systems for credit card transactions and inventory management.
• Safety standards for food preparation and equipment use.
• Ability to prepare and serve food in a clean, organized, and efficient manner.
• Operate concession equipment, including cash registers and basic food preparation appliances.
• Handle credit card transactions accurately and securely.
• Interact effectively and professionally with a diverse range of customers and staff.
• Respond calmly and effectively to customer inquiries and emergencies.
• Work independently with minimal supervision and as part of a team.
• Demonstrate effective problem-solving and conflict-resolution skills.
• Maintain compliance with health, safety, and City guidelines.
• Communicate effectively in both verbal and written forms.

Union Status

Non-Represented

FLSA Status

Non-exempt

Salary Range

Adopted Last Revised: 01/31/2025