Recreation Assistant

About the role

Performs a variety of duties in support of the Morale, Welfare, and Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party/picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.

Responsibilities

• Provides customer service, information and support of Community Recreation programs and activities.
• Checks patron eligibility to ensure authorized use of recreation facilities, resources and equipment.
• Orders and restocks supplies.
• Prepares snack bar menu items or prepackaged retail items.
• Collections fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.
• Completes a Daily Activity Report (DAR) at the end of every shift.
• Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations.
• Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.
• Notifies supervisor or program lead if damage or loss has occurred.
• Ensures all rental or check-out forms are properly completed and reservation and checkout procedures are followed.
• Maintains inventory controls and ensures equipment for proper accountability of program equipment and resources.
• Administers traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas.
• Assists in day-to-day administration of multiple programs to which assigned.
• Submits event after-action reports, patronage data collection and enters program data.
• Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.
• Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics.
• Recruitment, training and scheduling of Community Recreation staff.
• Supports the command statement on adherence to EEO principles and policies.
• Planning, coordinating, publicizing, marketing and execution of MWR programs and special events.
• Scheduling entertainment and promotion.
• Updating of electronic and multi-media support tools, as needed.
• Community outreach to assist in the development of contacts.
• Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.
• Promotes use of recreational E-reading resources available through online MWR Library Program resources.
• Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.
• Supports for Community Recreation event set up and break down.
• Performs other duties as assigned as they pertains to the duties of this position.

  Requirements

  Must meet Federal Employment suitability requirements and successful completion of background investigation. Must successfully pass the E-verify employment verification check. Any discrepancies must be resolved as a condition of employment. Must have a valid State driver's license to operate motor vehicles. Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. Must be C.A.R.E. trained, hold an Emergency First Responder or CPR First Aid certification, and hold a current Food Handler certification, OR be able to obtain these trainings/certifications within 90 days of being placed in the position. Irregular working hours may be required to include early shift, late shift, evenings, weekends and holidays when the need arises.

  Qualifications

  Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. A qualified candidate must possess the following: Combination of six (6) months general experience and six (6) months of specialized experience related to customer service and or recreation activity based functions. Ability to organize, plan, administer special events and entertainment activities. Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing. Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities. Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests. Knowledge of the functions, procedures, and operations of recreation activities. Must have strong customer service skills. Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers. Ability to follow oral and written instructions. Knowledge of computers, office procedures and print production. You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social).