Recreation Assistant

This position is located within Ski Beach (Community Recreation Program) aboard NAS Pensacola. The incumbent performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) program, including special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party/picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.

Responsibilities

• Provides customer service, information, and support for Community Recreation programs and activities, including checking patron eligibility, providing program information, opening/closing facilities, restocking supplies, and preparing snack bar or retail items.
• Collects fees for tickets, retail/rental items, classes, trips, and other programs using Point of Sale (POS) systems and completes Daily Activity Reports (DAR) at the end of each shift.
• Assists with customer Internet registrations (e.g., Net Near You), event registrations, and initial log-ins.
• Checks Community Recreation equipment in/out, collects rental fees, inventories items, and inspects returned equipment; notifies supervisor of damage or loss.
• Conducts inventory and maintains controls for program equipment, resources, and retail goods.
• Assists in administering workshops, clinics, and events (e.g., camping, cycling, sailing, skiing, hiking, water sports) and provides recreation experiences via day/weekend trips.
• Supports day-to-day program administration, including event after-action reports, patronage data collection, and program data entry.
• Performs administrative duties using software programs to track inventories, patron usage, and program metrics.
• Assists with recruitment, training, and scheduling of Community Recreation staff.
• Plans, coordinates, publicizes, markets, and executes MWR programs and special events; performs entertainment and promotion scheduling.
• Updates electronic and multimedia support tools and promotes MWR facilities/events through base outreach.
• Promotes recreational E-reading resources via the online MWR Library Program.
• Develops partnerships with on- and off-base organizations (e.g., park districts, clubs) to support MWR programs.
• Performs community outreach to develop contacts and assists in creating professional proposals and agreements.
• Researches and provides information/referrals for recreational opportunities on/off base.
• Adheres to NAVMED P-5010 sanitation requirements and initiates maintenance trouble calls for equipment/facility issues.
• Supports event setup and breakdown; performs other assigned duties.

Requirements

• Must meet Federal Employment suitability requirements and pass a background investigation (fingerprinting and background inquiry forms).
• Must pass E-Verify employment verification; discrepancies must be resolved as a condition of employment.
• Must complete Personal Identity Verification (PIV) using two forms of I-9 identification.
• May require pre-employment examinations.
• Valid State driver’s license required to operate motor vehicles.
• Direct Deposit/Electronic Funds Transfer required for salary payments.
• Selective Service Registration required for males born after 12/31/1959.
• Must obtain REAL ID or passport by May 7, 2025, for government facility access (employment requirement).
• Must complete C.A.R.E. training, hold Emergency First Responder/CPR First Aid certification, and hold a current Food Handler certification (or obtain within 90 days of hire).

Qualifications

• Combination of six (6) months general experience and six (6) months specialized experience in customer service and/or recreation activity-based functions.
• Ability to organize, plan, and administer special events and entertainment activities; must work independently, make sound decisions, and communicate effectively orally and in writing.
• Knowledge of goals, principles, techniques, and procedures for organizing leisure activities, including the Navy MWR mission and scope of Community Recreation programs.
• Strong customer service skills and ability to maintain records, compile data, and perform research for reports.
• Ability to follow oral/written instructions and knowledge of computers, office procedures, and print production.
• Credit given for all qualifying experience (paid/unpaid, including volunteer work). Resumes must clearly detail duties, responsibilities, and hours per week for each position.
• Associate’s degree may substitute for required experience (6 months general + 6 months specialized).

Benefits

• Comprehensive benefits package: medical, dental, life insurance, spouse/dependent life insurance, long-term disability, retirement, 401(k) savings plan, annual/sick leave, and tuition reimbursement.
• Stability of Federal Civilian Service and work-life balance.

This position is non-critical/sensitive, requiring access to IT II systems and/or PII. An Access National Agency Check Investigation (ANACI) via SF 86 is required. Must submit an OGE-450 Financial Disclosure Statement annually. Travel card may be required for positions with travel exceeding twice per year.