Recreation Aide (Community Recreation)

Summary

Performs a variety of duties in support of the community recreation program.

Duties

• Performs assigned duties and provides necessary services to authorized patrons, including general information and support of community recreation programs.
• Provides information concerning facilities and operation.
• Ensures adherence to regulations, safety, and security procedures.
• Assists in maintaining routine reports and/or performs clerical, custodial, and/or general maintenance duties as needed.
• Operates cash registers and point of sale (POS) systems.
• Processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change as required.
• Provides customer service by greeting patrons in person and by answering the telephone.
• Takes messages and handles customer requests or referrals to the appropriate staff member.
• Performs inventory control, equipment inspection, restocking, and cash handling related to community recreation program delivery.
• Adheres to NAVMED P-5010 sanitation regulations.
• Provides support for Community Recreation event set up and break down.
• Performs other duties as assigned.

Requirements

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check; any discrepancies must be resolved as a condition of employment.
• Must have salary sent to a financial institution by Direct Deposit/Electronic Funds Transfer.
• Must be available to work a varied schedule including evenings, weekends, and holidays.
• If duties include operation of a POS system, must be at least 18 years old.
• Non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations (starting May 7, 2025).
• Selectee may be required to complete a one (1) year probationary period.
• Male applicants born after December 31, 1959 and at least 18 years of age must register with the Selective Service System unless exempt.

Qualifications

• Ability to read, comprehend, and adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
• Ability to learn MWR policies, rules, and regulations involving the Community Recreation Program.
• Ability to perform basic custodial tasks (sweeping, mopping, vacuuming, wiping, dusting, etc.).
• Ability to perform basic computer operations and keyboarding, including operation of POS systems and desktop computers.
• Ability to perform basic arithmetic calculations (addition, subtraction, multiplication, and division).
• Ability to perform customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.
• Knowledge providing a basic understanding of elements of the Morale, Welfare, and Recreation department to answer customer questions and/or refer them to appropriate activity.

Additional Information

• Salary is dependent on experience and/or education.
• This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
• Spouses of active duty military members of the Armed Forces may receive preference in hiring if among the best qualified referred and within reach of selection (does not apply to NF 04 and NF 05 positions).
• For positions requiring travel more than twice per year, selectee may be required to obtain and maintain a Government-issued Travel Card.
• Federal workplace requires all employees to remain drug free throughout employment; use of illegal drugs will result in penalties up to and including removal from Federal Service.