Recovery Technician Coordinator - Lebanon Pines - 2nd Shift

Southeastern Council on Alcoholism and Drug Dependence, Inc. (SCADD) is an award-winning, nationally and locally recognized leader in substance use disorder and behavioral health treatment in Southeastern Connecticut. We are proud recipients of the Top Workplace award, 2023 Non-Profit of the Year and 2023 Executive Director of the Year honors from the Greater Norwich Area Chamber of Commerce, and recognition as a Top Tier organization and a Recovery Friendly Workplace.

About the role

We are seeking a motivated and experienced Recovery Technician Coordinator to oversee the day-to-day operations of our Recovery Technician team — ensuring a safe, efficient, and recovery-oriented environment for both clients and staff.

Responsibilities

• Supervise, train, and mentor Recovery Technicians in day-to-day tasks, ensuring they receive the support and guidance needed to thrive.
• Manage hiring, onboarding, timecard approvals, and performance evaluations to build a strong, competent team.
• Schedule Recovery Technicians to ensure staffing levels align with all applicable regulations and policies.
• Monitor and enforce safety protocols and ensure compliance with agency policies and regulatory guidelines.
• Complete all required documentation accurately and on time, including incident reports, shift reports, and inspection reports.
• Foster a positive, high-performing work environment by modeling SCADD's mission, vision, and values at all times.
• Perform Recovery Technician duties as needed, including:
  • Orienting new clients to the facility and reviewing program rules and expectations.
  • Completing non-clinical admission paperwork and documentation.
  • Screening incoming client property for inappropriate items.
  • Managing and coordinating medical, behavioral, emergency, or facility issues quickly and efficiently, notifying the appropriate authority as needed.
  • Answering and directing incoming telephone calls.
  • Monitoring the security of the department regularly.
• Participate in the orientation of new employees and the transfer of knowledge essential to the performance of duties.

Requirements

• High School Diploma or GED required; Associate degree preferred.
• Minimum of 3 years of related experience, with at least 1 year in a supervisory or leadership role.
• Valid and unrestricted Driver's License and CPR Certification.
• Strong communication, organizational, and problem-solving skills.
• Commitment to trauma-informed care, recovery-oriented practice, and SCADD's values of diversity, equity, and inclusion.
• Ability to work both independently and collaboratively in a fast-paced environment.

Benefits

• Competitive pay and comprehensive benefits.
• Multiple Medical Plans to fit your needs and budget.
• Dental & Vision Insurance.
• 403(b) Retirement Plan with 10% employer match at 1 year.
• Vacation and Sick accruals.
• 11 paid Holidays.
• 40 hours of paid Education/Training annually.
• Paid Licensure Reimbursement.
• Meaningful leadership work making a lasting difference in the lives of individuals in recovery.