Recovery Support Specialist- Mobile Crisis Response Team

About the role

The Recovery Support Specialist (RSS) plays a vital role in supporting individuals who are experiencing a mental health crisis. Utilizing their lived experience with mental health or substance use recovery, the RSS provides peer-based support, facilitates individualized recovery planning, and models effective self-care and coping strategies. This role is community-focused, emphasizing outreach, resource navigation, and empowerment to help individuals achieve their recovery and wellness goals.

Responsibilities

• Provide compassionate peer support to individuals in mental health crisis situations.
• Respond to crisis calls with their partner and work as a team.
• Occasionally work alongside law enforcement and other community agencies.
• Collaborate with individuals to develop a personalized recovery plan that ensures safety and comfort.
• Teach and model effective problem-solving techniques, methods for identifying and combating negative self-talk, and approaches to overcoming fears.
• Absorb and model effective coping techniques, self-help strategies, and self-care practices.
• Participate in relevant trainings, seminars, and meetings to continuously improve peer support practices.
• Collaborate with interdisciplinary teams to assess and respond to high-risk indicators.
• Conduct outreach and assist participants with connecting to community-based resources and services.
• Provide follow-up support to ensure continuity of care and engagement with services.
• Complete all necessary documentation.

Qualifications

• Lived experience as a consumer of mental health or substance use services (required).
• GED or high school diploma (required); additional education a plus.
• CRSS (Certified Recovery Support Specialist) certification or willingness to obtain.
• WRAP (Wellness Recovery Action Plan) certification or willingness to complete training.
• Valid driver’s license and current automobile liability insurance (including uninsured motorist coverage).
• Ability to pass all pre-employment background checks.
• Prior experience working with developmentally disabled individuals (adults and/or children) is a plus.
• Teaching experience and/or experience facilitating peer groups is highly desirable.