Recovery Mentor-JEFFERSON- SUD

About the role

We are seeking 2 certified Peer Support Specialists or Certified Recovery Mentors to work in our low-barrier substance use disorders program at the BHRN-Behavioral Health Regional Network.

Responsibilities

• Works closely with other staff as a member of a treatment team to provide healthy staff-to-staff and staff-to-client relationships;
• Provides respectful and compassionate treatment is provided to all clients who request services and acts as a role model to clients to inspire hope and share life experiences as appropriate to the recovery process;
• Telephones contacts, which includes talking with clients who need support and to remind clients who are scheduled for assessments, groups, individual sessions, medication management appointments, and other BestCare services;
• Identifies recovering person’s abilities, strengths and assets and assist them to recognize and use them;
• Identifies barriers to full participation and focuses on strategies and resources to overcome them;
• Provides recovery mentor services at the hospital and manages a case load as assigned;
• Participates in group recovery sessions as needed;
• Provides services within the framework of the Intentional Peer Support model;
• Transports clients to some appointments, when appropriate, if approved by supervisor, including to/from outpatient services at BestCare, to other agencies when they need assistance with accessing benefits, and other;
• Provides referral to various services, when appropriate (i.e. Food Bank, LINC, primary care/medical services, community college, parenting, etc.);
• Ensures that client documentation in client EHR files is completed timely, complete, reflects clinical best practices, and meets State and BestCare standards;
• Maintains strong relationships with community partners, developing collaborative relationships whenever possible;
• Other related duties as assigned by the Program Manager.

Organizational responsibilities

• Performs work in alignment with BestCare’s mission, vision, values;
• Supports the organization’s commitment to fostering a culture of inclusivity, open-mindedness, equity, cultural awareness, compassion, and respect for all individuals;
• Strives to meet Program/Department goals and supports the organization’s strategic goals;
• Adheres to the organization’s Code of Conduct, Business Ethics, Employee Handbook, and all other relevant policies, procedures, and other compliance needs;
• Understands and maintains professionalism and confidentiality per HIPAA, 42 CFR, and Oregon Statutes;
• Attends required program/staff meetings and completes assigned training timely and satisfactorily;
• Ensures that any required certifications and/or licenses are kept current and renewed timely;
• Works independently as well as participates as a positive, collaborative team member.

Required competencies

• Strong understanding of person-centered services using a recovery-oriented focus;
• Good understanding trauma-informed care and the Intentional Peer Support model;
• Demonstrated ability to effectively engage clients, provide compassionate, supportive care, and to build and maintain respectful, trusting, empathetic, and collaborative mutual relationships with clients and family members;
• Proficiency in MS Office 365 (Word, Excel, Outlook), EHR platform, databases, virtual meeting platforms, internet, and ability to learn new or updated software;
• Able to maintain strict confidence as required by HIPAA, 42 CFR, and Oregon Statutes;
• Strong interpersonal and customer service skills;
• Strong communication skills (oral and written);
• Strong organizational skills and attention to detail, accuracy, and follow-through;
• Excellent time management skills with a proven ability to meet deadlines;
• Critical thinking skills;
• Able to build and maintain positive relationships;
• Able to function well and use good judgment in a high-paced and at times stressful environment;
• Able to manage conflict resolution and anger/fear/hostility/violence of others appropriately and effectively;
• Able to work effectively and respectfully in a diverse, multi-cultural environment;
• Able to work independently as well as participating as a positive, collaborative team member.

Qualifications

• High School Diploma (or equivalent) required;
• Must meet the Oregon Administrative Rules definition of a peer: “any individual who has similar life experience, either as a current or former recipient of addictions or mental health services, or as a family member of an individual who is a current or former recipient of addictions or mental health services.”;
• For individuals in recovery from substance-use disorder, must have maintained continuous recovery for the previous two years at the time of hire.
• Must hold a Peer Support Specialist certification from a State-approved training program or ability/commitment to obtain within six (6) months with referral to IPS training by BestCare;
• CPR, First Aid and AED certification required or ability to obtain within 3 months;
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations).