Recovery Associate

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people-first environment, and an opportunity to work alongside dedicated associates who share a passion for providing exceptional experience and service to our rural communities.

Benefits

• 401(k) plan with 100% match on the first 3% of contributions and 50% on the next 2%
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (no cost to you)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services

Responsibilities

• Greet customers within a ten-foot radius, creating a welcoming atmosphere
• Assist customers in making informed purchase decisions
• Provide high-quality customer service to ensure an enjoyable shopping experience
• Organize, restock, and arrange products for effective displays
• Maintain in-depth knowledge of all featured products and their specific store locations
• Complete the daily department recovery process for assigned departments
• Maintain department cleanliness and organization, including wiping down shelves and sweeping beneath them
• Adhere to Indoor Merchandising Guide standards specific to the relevant department
• Ensure bathrooms are consistently clean and well-maintained
• Demonstrate understanding of safety protocols and optimal techniques for handling materials
• Use general office equipment such as telephone, copy machine, fax machine, calculator, and computer
• Operate handheld devices, forklifts, pallet jacks, ladders, and other retail equipment
• Participate in cross-training for flexibility in various departments and responsibilities
• Actively participate in learning initiatives such as training programs, workshops, and webinars
• Provide friendly, proactive, and professional internal and external support
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
• Perform other duties as assigned

Requirements

• Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient
• Ability to work independently without supervision
• Comfortable navigating computer systems and software to assist customers or manage activities
• Excellent verbal and written interpersonal and communication skills
• Excellent customer service skills

Qualifications

Physical Requirements

• Ability to maintain a seated or standing position for extended durations
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
• Ability to use a ladder and/or pallet jack
• Able to navigate and access all facilities
• Skill to effectively communicate verbally with others, both in-person and via electronic devices
• Close vision for computer-related activities

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.