Recovery Agent

About the role

This position is responsible for preparing files for Charge Off, maintaining records of recovery payments and accounts, balancing daily and month end reports.

Responsibilities

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner.
• Prepare/process accounts for Charge Off and Charge Off reversals.
• Maintain spreadsheet of Recovery payments and Charge Off accounts, which includes updating shared spreadsheets.
• Balance daily Recovery and Charge Off GL accounts.
• Prepare month end reports for Recovery and Charge Offs.
• Submit invoices to AP and verify to Charge Off accounts.
• Other duties as assigned and assists with special projects.
• As an integral member of the Collections Department, this position is also responsible to provide assistance wherever necessary to help the Collections Department and the Bank in achieving their annual goals.

Qualifications

• High School diploma or equivalent required.
• Associates Degree in Business or Finance preferred.
• Two (2) years of collection/banking or equivalent experience preferred.
• All applicants must be 18 years of age or older.

Skills

• Detail oriented, ability to multi-task, organization skills.
• Strong typing and computer skills, specifically with Microsoft Word and Excel.
• Excellent customer service and communication skills.
• Moderate writing skills.

Pay

Minimum USD $18.25/Hr. Maximum USD $24.71/Hr.

Schedule

40 hours a week.

Benefits

• 11 paid holidays
• Paid vacation
• Medical, Vision & Dental insurance
• 401K with generous match
• Pension
• Tuition Reimbursement
• Banking discounts