Records Technician at Mike Mizell Orthodontics

Essential Duties & Responsibilities

• Capture high-quality orthodontic records including: Digital photos, Panoramic and cephalometric radiographs, iTero/digital scans, Impressions for study models
• Prepare and organize patient records for doctor review and treatment consultations
• Ensure all patient information and imaging is accurately entered into practice management software
• Maintain cleanliness and organization of records areas and equipment
• Assist with patient flow and seating patients as needed
• Explain procedures to patients and help create a positive patient experience
• Monitor and maintain supplies needed for records appointments
• Follow all OSHA, HIPAA, and infection control protocols
• Absorb and assist with clinical and administrative teams as needed to support office operations

Qualifications

• Must possess a current Texas Registered Dental Assistant (RDA) certification and be compliant with all state radiology requirements
• Previous dental or orthodontic experience preferred, but willing to train the right candidate
• Strong attention to detail and organizational skills
• Comfortable using computers and digital imaging technology
• Excellent communication and customer service skills
• Ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset
• Dependable attendance and punctuality required