Records Specialist Supervisor

About the role

Are you looking for a new opportunity to utilize your corrections records experience? The Department of Corrections is hiring a Records Specialist Supervisor to support accurate criminal history records that help drive important decisions. This role gives you the opportunity to guide a talented team, improve daily operations, and make a meaningful impact across the agency. Your attention to detail and leadership skills will help ensure reliable information is available when it is needed most. Build a rewarding career while helping maintain high standards of record accuracy and service.

Responsibilities

• Unit Oversight: Direct and coordinate daily operations of the criminal history verification unit to support accurate and efficient work processes
• Work Assignment: Assign responsibilities and monitor workflow to help ensure criminal history verifications are completed on time
• Staff Training: Train employees on using law enforcement databases and internal record resources
• Case Verification: Assist with the research, analysis, and verification of complex cases
• Performance Management: Evaluate employee performance, provide coaching, and conduct performance reviews when needed
• Certification Support: Manage staff certification requirements and respond to questions regarding criminal history certification

Schedule

Full-time employment, 37.5 hours per week. You will have the option to work either 7:00 AM to 3:00 PM or 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.

Salary: In some cases, the starting salary may be non-negotiable.