Records Retrieval Specialist

Responsibilities

• Register all incoming responses related to legal requests for records.
• Request client approval for additional fees submitted by custodians.
• Track, identify, and account for undocumented or unmatched responses.
• Upload, organize, and maintain digital records in the correct network folders.
• Match received documents to the correct legal request or case.
• Request additional information from clients when needed.
• Provide status updates and relevant information to internal and external stakeholders.
• Maintain accurate documentation and notes in DAS or other internal systems.

Qualifications

• Strong attention to detail and accuracy in data and document handling.
• Proficiency in computer systems, file management, and digital record organization.
• Ability to input detailed notes into DAS or other records software.
• Ability to navigate a shared network, create folders, and maintain file structure.
• Strong written communication skills for client and internal correspondence.
• Ability to manage multiple incoming requests and prioritize work effectively.

Pay

The base Compensation for this role will be $19.50 an hour and will be dependent upon the individual's location, skills, experience and qualifications.

Benefits

What We Offer
People-Focused Culture
Competitive Pay & Quarterly Incentives
Comprehensive Benefits, 401k & Wellbeing Programs (link for details)
Paid Time Off & Holidays
Professional Development & Career Growth Opportunities

Schedule

N/A

Benefits

N/A