RECORDS & REGISTRATION SPECIALIST

Description Of Job

Under the general supervision of the Registrar and senior Registrar leadership, the Records & Registration Specialist is responsible for performing core student records and registration functions that support accurate enrollment, academic progression, and compliance throughout the student lifecycle. This position serves as a front-line operational role within the Office of the Registrar, ensuring the timely processing of registration changes, the maintenance of academic records, and the updating of student status while upholding the integrity, confidentiality, and security of academic records. The Records & Registration Specialist plays a key role in supporting undergraduate and graduate students, faculty, and campus partners by executing established registrar procedures, resolving routine records issues, and providing responsive service related to enrollment, grades, records, and registration systems.

Responsibilities

• Process course enrollment transactions, including additions, drops, withdrawals, and registration adjustments, in accordance with academic policy and deadlines.
• Process student status changes, including withdrawals, leaves of absence, and re-admissions.
• Monitor registration activity for accuracy and compliance; resolve routine enrollment discrepancies.
• Serve as a point of contact for student, faculty, and staff inquiries regarding registration, enrollment status, grades, and academic records.
• Support undergraduate student registration processes, including UpGrad student support and registration assistance.
• Verify enrollment status and academic records for internal and external requests as assigned.
• Assist with transcript verification and routine records validation.
• Perform routine student information system (Jenzabar) transactions related to records and registration.
• Afford back-up support for other registrar operational functions during peak periods.

Job Qualifications

• Necessary Education or Work Experience: Associate’s degree required; Bachelor’s degree preferred. Minimum of 1 year of experience in higher education administration, student services, or records-related work preferred.
• Experience working with student information systems and electronic records.
• Demonstrated ability to work collaboratively in a fast-paced, deadline-driven environment.

Required Knowledge And Skills:

• Strong attention to detail and commitment to data accuracy.
• Excellent customer service, communication, and interpersonal skills.
• Ability to interpret and apply academic policies and procedural guidelines.
• Proficiency with Microsoft Word and Excel.

Other Qualifications:

• Edgewood University, a Catholic university sponsored by the Dominican Sisters of Sinsinawa, is an Equal Opportunity Employer, committed to academic excellence through diversity in its faculty, staff, and students.
• Candidates must demonstrate multicultural competence – the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways.
• Candidates from traditionally underrepresented populations including women and racial and ethnic minorities are especially encouraged to apply.
• The selected candidate must actively support the mission of the University by working with faculty, staff and students to share in our core values – truth, compassion, justice, partnership, and community.