Records Management & Data Entry Technician

Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for county residents, communities, and businesses. The County offers many benefits, including generous leave accruals, career development opportunities, remote and flex-work options, longevity pay, education assistance, health benefits, and a lucrative retirement plan.

About the role

The Records Management & Data Entry Technician, under general supervision, processes, enters, and cancels warrants. Performs administrative and business-related duties in support of the Sheriff's Department, including reviewing reports and training entry-level records management staff. Researches and provides warrant and report information to civilian, law enforcement, and other community-based agencies. Must read, approve, and enter data related to active police reports.

Responsibilities

• Receives and directs phone calls from the general public, bail bond companies, courts, and law enforcement agencies.
• Responds to requests by phone or radio for verification of warrants and domestic violence orders.
• Performs moderately complex comparisons of identities from law enforcement sources relating to warrants to confirm positive identification of subjects.
• Receives, delivers, and picks up warrants and domestic violence orders from the Court and other agencies.
• Processes, codes, and enters misdemeanor and felony warrants into various computer systems and databases.
• Processes, codes, and enters reports, warrants, court subpoenas, and civil orders.
• Researches and compiles identification information necessary for the entry of felony warrants.
• Cancels warrants and makes notifications to appropriate agencies as authorized by proper authorities.
• Responds to requests for department-related information from the public, district attorney, courts, other county agencies, or other County Departments.
• Maintains records pertaining to daily transactions and business details of the department, such as time records, budget expenditures, and preparation of personnel actions.
• Files and maintains records, including data entry, report entry, and review for historical recordkeeping.
• Receives, enters, and sends all National Crime Information Center (NCIC) teletypes regarding warrants, reports, missing persons, and compromised property.

The above information outlines the general nature and scope of duties for this position. Specific job assignments and responsibilities may vary.

Requirements

• High school diploma or GED.
• One (1) year of general clerical experience, preferably in a law enforcement environment or related field.
• Must certify in NCIC within 6 months of employment.
• Must be willing to organize, maintain, and review data, historical records, and police reports.
• Must be able to communicate in oral and written English.
• Knowledge of radio communications/radio transmission and the Warrant Information Tracking System (WITS).
• Knowledge of procedures utilized in the Warrants Section.
• Ability to interact effectively and professionally with the public, supervisors, and co-workers.
• Ability to operate standard office machines, including computers and multi-line telephone systems.

Any equivalent combination of related education and/or experience may be considered for the above requirements.

Screening and Compliance

• Successful completion of a post-offer employment medical examination and background investigation.
• Adherence to all County safety guidelines.
• Completion of all FEMA training(s) assigned to this position.
• Possession of a valid New Mexico driver’s license by the date of hire and maintenance of a valid license while employed in this position.
• Completion of required supervisor training, if applicable.

Working Conditions

• Essential duties are typically performed indoors, with occasional outdoor duties.
• Work is performed in a temperature-controlled environment with intermittent, low-level noise.
• Work surfaces may be carpeted or tiled.
• Work is primarily performed alone, both with and without supervision.
• Work hazards or potential work hazards involve fast-paced and high-stress situations.
• Shift work and on-call work will be required.

Equipment, Tools, and Materials

• Computers, multi-line telephones, radios, photocopiers, calculators, automatic files, and facsimile machines.
• Logs, paperwork, various forms, writing utensils, manuals, and computer printouts.

Mental Functions

• Must be able to communicate clearly with co-workers and the general public.
• Must be able to ask questions of supervisors and follow verbal directions in English.
• Must be able to read and understand written and verbal directions in English.
• Must be knowledgeable of standard procedures regarding warrants from the court and other agencies.
• Must be mentally alert to change tasks frequently and handle the high pace and stress of the job.
• Must have the mental capability to learn through on-the-job training procedures used in the warrants section.

Physical Functions

• Must be able to sit for up to four (4) hours at a time, up to eight (8) hours total per day.
• Must be able to stand/walk for short distances up to a total of two (2) hours per day.
• Must be able to kneel and crouch for short periods on an occasional basis.
• Must be able to bend at the waist and twist/rotate waist frequently when operating the computer.
• Must be able to work with arms extended or bent frequently when at the computer terminal or filing.
• Must be able to push/pull with arms with an estimated force of up to two (2) pounds up to 15 times per day.
• Must be able to push with legs and feet with an estimated force of 10-15 pounds to propel a chair.
• Must be able to use hands/fingers to grasp/manipulate equipment such as telephones, paperwork, manuals, and computer keyboards.
• Must have strong hearing and sight abilities to perform all essential duties connected with receiving, processing, and entering warrant data.
• Must be able to type and utilize a computer keyboard with sufficient accuracy and speed.

Pay

Probationary hourly rate of $17.59. Union hourly rate of $17.95.