Records Clerk/Cashier
About the Role
This classification level performs clerical work under immediate supervision in a county court under the supervision of a clerk magistrate, a clerk of court, or a division manager.
Responsibilities
Responsibilities may include: performing clerical functions in assigned service area such as criminal/traffic, civil/small claims, or probate, guardian conservator and adoption by responding to routine inquiries; verifying files/information for missing details, accuracy, and distributing to appropriate staff for correction; preparing and processing motions; compiling and maintaining records by sorting, filing, scanning files and related documents; performing data entry, receiving fees/fines and other payments, and performing other general office duties.
- Provides customer service to internal and external customers, which includes answering phones and greeting walk-in visitors, responding to requests for information from staff and/or the general public; answering routine questions.
- Performs clerical tasks, which includes collecting fees, fines and other payments; receiving, processing, sorting, filing, and/or distributing a variety of correspondence, materials, billings, payments, deliveries, mail, and drop paperwork and other applicable documents.
- Enters information into applicable court databases and/or other computerized systems to collect and maintain court records and information in assigned area of responsibility and process court motions.
- Prepares, records, and/or maintains information, to include verifying files and information for accuracy and ensuring appropriate corrections.
- Performs other duties of a similar nature or level.
Qualifications
High School Diploma or equivalent (G.E.D.); or equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. All educational credits must be granted from an accredited institution approved by the U.S. Dept. of Education.
Knowledge, Skills, and Abilities
Knowledge:
- Customer service principles
- Computers and related software applications
- Criminal coding concepts
- Federal, state, and local laws, rules, and regulations
- Office procedures, methods, and equipment
- Data entry techniques
- Criminal history information
Skills:
- Providing customer service
- Maintaining records
- Performing data entry
- Operating standard office equipment
- Using computers and related software applications
- Reviewing reports for accuracy
- Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
Pay
- Starting Salary: $35,264.16 annually (Hiring Rate: $16.954/hour).
- Immediate Growth: Earn a 2.5% pay increase after successfully completing your probation period (if starting at Hiring Rate).
- Starting Rate Flexibility: Higher starting pay may be considered based on education and experience, subject to final management approval. Candidates approved to start above the Hiring Rate (at or above the Minimum Permanent rate) are not eligible for the 2.5% post-probation increase.
- Future Increases: Annual cost-of-living adjustments (applied on July 1) are subject to State Legislature approval.
Benefits
Health & Wellness
- 79% employer-paid health and prescription insurance
- Dental and vision insurance plans available to purchase
- Short-Term and Long-Term Disability, available to purchase
- Employee Assistance Program (EAP) for confidential support
- Flex Spending (FSA) and Health Savings Accounts (HSA)
Financial Security
- 156% state-matched of the first 4.8% contribution to retirement plan
- FREE $20,000 Life Insurance Policy
- Optional Life Insurance and AD&D available to purchase
Paid Time Off & Leave
- 13 paid holidays annually
- Paid vacation and sick leave that begin accruing immediately
- Military leave and Funeral/Bereavement leave
Professional Growth
- Paid training to develop your skills
- Free continuing education credits to maintain professional certifications
- Access to specialized courses through Judicial Branch Education
- Opportunity for bilingual pay