Record Center Transportation Specialist

About the Role

The Transportation/Record Center Specialist (TS/RCS) is a hybrid role responsible for the safe and legal driving of Access vehicles and coordinating the delivery and pickup of critical client documents and media. When not driving, the TS/RCS maintains and processes physical assets stored in the Records Center.

Responsibilities

• Drive Access vehicles to provide timely delivery and pickup of client materials in accordance with company policy and customer requirements.
• Load and unload materials and media at company and client locations using flatbeds and hand trucks, following safety and company standards.
• Submit driver paperwork accurately, legibly, and on-time daily.
• Complete PDT Communicate & Process steps for all assigned work orders.
• Handle all physical requirements for loading, unloading, transporting, and driving without assistance.
• Maintain a clean and organized vehicle.
• Process daily incoming work orders and rush orders from Client Services, including scanning carton barcodes and locations.
• Investigate and resolve order discrepancies for incoming or outgoing orders; manifest, bundle, and prepare orders for shipment.
• Process client onsite record reviews and retrieve files, containers, and tapes daily.
• Put up files (within 48 hours), containers (within 24 hours), and tapes (within 24 hours) in accordance with company procedures.
• Assist in loading and unloading company trucks and vans.
• Interact professionally with all clients and communicate regularly with your supervisor regarding potential issues.
• Advise managers of issues requiring immediate attention, such as customer complaints or vehicle problems.
• Participate in safety and security drills and report any violations.
• Understand and fulfill your role in the Company Disaster Recovery Plan.
• Report all accidents and injuries immediately to your supervisor.
• Travel between facilities as necessary and work overtime when required.
• Comply with all company policies and procedures.
• Perform other duties as assigned by your supervisor.

Requirements

• High School Diploma or equivalent required.
• 1+ years of route transportation experience preferred.
• Valid driver’s license with a good driving record.
• Must pass pre-employment substance abuse screening, background check, and DOT physical.

Skills

• Safe and efficient driving skills.
• Strong communication and presentation skills.
• Customer-focused attitude.
• Ability to complete paperwork accurately and understand the importance of detail.
• Ability to work collaboratively in a team environment.
• Ability to multitask and handle competing demands.
• Clear communication skills in reading, writing, and speaking.

Physical Requirements

• Routine lifting of 20-60 pounds (100-500 containers per day).
• Grip, lift, push, pull, and carry wheeled, plastic bins over inclines, stairs, and uneven surfaces.
• Overhead reaching, bending, and stretching.
• Routine pushing and pulling.
• Climb/step into a truck or cab.
• Tolerate occasional static weight-bearing on one or both legs.
• Tolerate constant periods of resting without change in position.
• Tolerate occasional movement of the entire body using legs.