Reclectic Store Manager
Reclectic · Cobb, GA · 1 mo ago
Customer Service$7/hrFull-time
About the role
Location: 615 Ernest West Barrett Parkway, Cobb, Georgia, 30144, United States.
Reclectic is opening a new location in Kennesaw, GA and is seeking a Store Manager. As a founding member of the store, you will shape the brand experience and operations, creating an engaging environment for customers while fostering continual team development and a culture of excellence, creativity, collaboration, innovation, and trust.
Responsibilities
- Brand Experience
- Emulate global URBN values and act as a local representative of the Reclectic brand.
- Partner with the Leadership Team to balance engaging visuals with productive use of space.
- Lead and support the team to elevate store experience through efficient operations, merchandising, and presentation.
- Cultivate a welcoming, inclusive environment for an exceptional customer experience.
- Interpret and escalate customer feedback and team insights to improve experience and operations.
- Engage the community by networking with local businesses and organizations for collaboration opportunities.
- Leadership & Team Management
- Exhibit critical thinking, maintain a solutions‑based mindset, and navigate fluid situations.
- Approach business challenges tactically and collaborate with partners for timely resolution.
- Promote an inclusive environment by amplifying all voices and applying inclusive hiring practices.
- Provide timely, specific employee feedback to foster a culture of action and accountability.
- Facilitate thorough onboarding, equitable development paths, and focus on employee engagement.
- Inspire teams through empowerment, creativity, empathy, and shared fate, tailoring communication to individuals.
- Visual & Business Operations
- Assess business and product sell‑through to identify successes and opportunities; lead the team in strategic, creative decisions.
- Oversee and collaborate with partners to execute store processes, prioritize shipments, and optimize product flow.
- Maintain a well‑organized, clean, and presentable building; champion timely escalation of facilities/maintenance issues.
- Uphold effective scheduling practices, ensure payroll accuracy, and comply with local labor legislation.
- Collaborate on daily operating procedures, assess staff scheduling and payroll compliance.
- Interpret Home Office direction to impact store structure, presentation, and productivity to drive sales.
- Initiate conversations with Home Office leadership for continuous operational improvement.
- Adhere to safety standards, inventory accuracy, loss reduction, and all company policies to support profitability.
Qualifications
- Passion for the Reclectic brand and concept.
- Entrepreneurial spirit.
- 5+ years of store leadership experience, with high‑volume ($7M+) responsibility.
- Proven record of hiring and developing great talent.
- Strong understanding of merchant processes and their business impact.
- Experience in coaching, counseling, and conflict resolution.
- Ability to work flexible hours, including nights, weekends, and holidays.
Benefits
- Medical, dental, and vision coverage.
- Paid time off (PTO).
- Generous employee discounts.
- Retirement savings options.
- Additional perks as detailed on URBN’s benefits page.
Pay
USD $80,000.00 – $85,000.00 per year.