Recievables Product Team Manager

About the role

As a Receivables Product Team Manager, you'll drive growth while implementing unified standards that promote accuracy, scalability, and a frictionless client experience. You'll develop and apply a deep understanding of the bank’s cost and revenue drivers and identify opportunities to improve margins.

• Take ownership of the bank’s account analysis program, design and implement controls to ensure the accuracy of all client billing, create controls to minimize leakage, and analyze expenses to ensure adherence to budget and/or contractual agreements.
• Monitor adherence to revenue targets and ensure that billing practices comply with applicable laws and regulations.
• Manage a small team of Analysts and/or Specialists and champion and execute projects related to customer pricing and packaging, fee waivers, and suppression.
• Implement new product pricing and changes, vendor invoicing and validation, establish a risk management framework and procedures, and identify additional operational efficiencies.
• Utilize critical thinking skills, such as data-driven decision-making, creating efficiencies, and removing barriers.
• Oversee all account analysis functions, including balancing and reconciling system data, design and execution of financial controls, obtaining appropriate approvals, reviewing data for reasonableness and completeness, and performing variance analysis.
• Lead and develop a team; responsible for hiring, coaching, performance management, training, and development.

Requirements

• 7+ years of related experience in Product Management, Treasury Management Sales, or a similar field.
• Bachelor's degree in a related field required; Master's or MBA in a related field preferred.
• Previous leadership experience required.
• Advanced knowledge of general financial services or banking products and services.
• Advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, and practices.
• Advanced knowledge of banking products, including treasury management, credit cards, as well as pricing dynamics and market-specific awareness.
• Advanced experience with Product Management Methodology, including new product launches, road mapping, business cases, product enhancements, communication and marketing plans, and robust executive management presentations and reporting development.
• Advanced speaking and writing communication skills.
• Occasional travel required.

Benefits

• Competitive salaries and an ownership stake in the company.
• Medical and dental insurance.
• Time off and a great 401k matching program.
• Tuition assistance program.
• Employee volunteer program and a wellness program.
• Opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances.

About the company

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands — Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank — that remain part of the company’s heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.