Receptionist - Westrock Orthodontics

About the role

As a receptionist your goal is to serve and provide superior support to patients while working hand-in-hand with dentists, dental assistants, and the team leader to ensure patient treatment time is maximized.

Responsibilities

• Patient scheduling and confirmation
• Dental health records
• Maintaining patient accounts
• Insurance eligibility
• Direct customer service
• General housekeeping and maintain office stock levels as needed

Requirements

• High school diploma
• 2 years of office experience desired
• Legible handwriting
• Basic computer skills

Skills

• Excellent verbal and written communication skills
• Extensive organization skills and attention to detail
• Ability to multi-task and manage time efficiently
• Accept constructive criticism
• Conflict resolution and problem-solving
• Team player

Qualities We Look For

• Exceptional customer service skills
• Computer literacy
• Works independently and anticipates team and doctor needs
• Respectful to fellow team members, patients, and the Doctor
• Genuinely nice and kind

Benefits

• Competitive pay
• Career growth opportunities
• Flexible health and insurance options
• Employee Assistance Program
• Complimentary orthodontic treatments for you and your family
• Paid time off and holiday pay
• Industry-leading 401K retirement plan with matching company contributions