Receptionist - Westrock Orthodontics

About the role

We're committed to bringing passion and customer focus to the business. At Westrock Orthodontics, we’re passionate about creating smiles that last a lifetime.

Responsibilities

• Schedule and confirm patient appointments
• Maintain and update dental health records
• Verify insurance eligibility and assist with billing inquiries
• Manage patient accounts and documentation
• Provide friendly and professional customer service in person and by phone
• Support front desk operations, including restocking supplies and general housekeeping

Requirements

• High school diploma or equivalent
• 2 years of office experience preferred
• Proficient in basic computer systems and office software
• Strong organizational skills with attention to detail
• Excellent verbal and written communication
• Legible handwriting
• Able to multitask and work efficiently under pressure
• Professional, respectful, and team-oriented attitude

What We Value

• Customer-focused and welcoming
• Tech-savvy and proactive
• Able to work independently while supporting the broader team
• Patient care and positive attitude

Why Rock Dental Brands?

• Competitive Pay
• Career Growth Opportunities
• Paid Time Off & Holiday Pay
• Paid Time Off & Holiday Pay
• Flexible Health Insurance Options
• 401(k) with Company Match
• Supportive, Collaborative Team Culture
• Making a Real Impact on Patient Lives