Receptionist Wellness Advocate

About the role

The Wellness Advocate at Nutrition Nest at Preserve Life will greet guests, provide service orientation, maintain a clean environment, process payments, manage client scheduling, and support the clinic's smooth operation.

Responsibilities

• Greet guests warmly and assist with check-in and service orientation
• Maintain a clean, organized, and inviting environment in all wellness areas
• Provide basic information about clinic services, therapies, and memberships
• Aid in light preparation and turnover of treatment or recovery rooms
• Process payments and manage client scheduling software
• Support the Wellness Team with stocking, inventory, and client communication
• Maintain logs, checklists, and cleanliness standards throughout the clinic
• Cover business operations and provide administrative support to an assigned clinical department
• Oversee daily clinical operations, ensuring a seamless workflow for therapists and staff
• Answer phone calls, text messages, emails, and faxes in a timely manner
• Work closely with RDNs, CNS, wellness advocate leads, and attendants to ensure seamless service
• Assist with special events, wellness talks, and seasonal promotions
• Serve as a liaison between the therapy team and administrative staff to ensure effective communication
• Monitor clinical documentation for accuracy, completeness, and compliance with practice policies

Requirements

• High school diploma or equivalent
• Minimum 1 year of experience working in health care setting with administrative duties
• Familiarity with electronic medical records (EMR) systems and scheduling software
• Passion for nutrition, wellness, and healthy living
• Friendly, professional, and approachable demeanor
• Reliable, punctual, and attentive to detail
• Willingness to learn about longevity, supplements, and integrative health