Jobs · Customer Service · Pennsylvania

Receptionist & Switchboard

MDAEdge · Canonsburg, PA · 1 mo ago
On-siteCustomer ServiceFull-time

Responsibilities

  • Greet visitors and assist with their needs.
  • Answer and transfer incoming calls from all over the United States.
  • Distribute name badges to visitors, temporary employees, etc.
  • Schedule meeting rooms for all.
  • Participate in company and community service events.
  • Perform light administrative duties.
  • Provide PC support and administrative duties as needed.
  • Act as a model for Vision, Values, and Mission.
  • Build professional relationships with customers and other teams.
  • Timely updates of the following: Company phone and speed dial lists, Brag Board and Company Calendar.
  • Update the automated messaging center daily.
  • Assist Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).
  • Order, maintain, and distribute promotional items for Promotional Store.
  • Perform other duties as assigned.

Requirements

  • High school diploma or equivalent.
  • 1+ years of prior switchboard experience.
  • Excellent organizational and communications skills.
  • Knowledge, Skills and Abilities: MS Office Suite experience, specifically Word and Excel.
  • Excellent customer service skills.
  • Flexibility and ability to work in a team environment.
  • Good communications skills.

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