Receptionist - State Farm Agent Team Member
About the role
Tracy Hough - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.
Responsibilities
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Aid in handling incoming inquiries and maintaining customer records.
- Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
- Provide excellent customer service and follow up on customers' needs.
- Support the team with various administrative tasks and projects.
Requirements
- Previous experience in a receptionist or customer service role.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Qualifications
- Highly organized and detail-oriented.
- Commitment to contributing to a positive and productive workplace.
Skills
- Excellent customer service skills.
- Ability to multitask and manage multiple priorities.
- Comfortable in a sales environment.
- Basic computer proficiency.
Benefits
- License reimbursement.
- Health stipend.
- 401(k).
- Bonus based on performance.
- Competitive salary.
- Flexible schedule.
- Opportunity for advancement.
- Paid time off.
- Training & development.
Schedule
The office is open Monday through Friday from 8:30 AM to 5:00 PM, and evenings and Saturdays by appointment.
Pay
Competitive salary.
We are Hiring!
About Our Agency
Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Our office is located in Council Bluffs, Iowa, just a skip off the interstate.
We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state-of-the-art technology to achieve outstanding results.
If you want to work in an environment that is fun, challenging, and rewarding, then Tracy Hough - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.