Receptionist - State Farm Agent Team Member
About the role
The ideal candidate will be highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. They should thrive in a supportive role and be eager to learn and grow within the insurance industry.
Responsibilities
- Greet customers warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Aid in handling incoming inquiries and maintaining customer records.
- Provide excellent customer service and follow up on customer needs.
- Support the team with various administrative tasks and projects.
Requirements
- Previous experience in a receptionist or customer service role.
- Great phone presence and personality.
- Communication and interpersonal skills.
- Organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
Qualifications
- Self-motivated and possesses an entrepreneurial spirit.
- Desire to work in an environment that is fun, challenging, and rewarding.
- Commitment to excellence and personal achievement.
Skills
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Ability to handle customer inquiries and provide excellent service.
- Basic computer skills, including Microsoft Office and CRM systems.
Benefits
- Health, vision, and dental insurance.
- 401(k).
- Paid time off and holidays.
- Free snacks and coffee in the office.
- Opportunity for advancement and training & development.
Pay
Competitive salary.
Schedule
Flexible schedule.
Our agency
We are a leading insurance agency dedicated to helping customers manage risks, recover from unexpected events, and realize their dreams. We offer a wide range of insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
Our team is active in local initiatives such as the Torch Run, Shop with a Cop, food bank support, local high school sporting events, and community golf tournaments. We are an established, growth-oriented agency with a team of highly motivated individuals.
Our office is located in Waldorf, and we have a second location in Upper Marlboro. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.