Receptionist/ Shift Varies

Under the direct supervision of the Receptionist Supervisor, this role is responsible for receiving and directing all incoming casino calls in a professional and courteous manner, as well as assisting with administrative clerical duties as needed.

Schedule

Requires availability for morning, afternoon, evening, and overnight shifts, Monday through Sunday. Requests for specific days off require advance notification and supervisor approval.

Responsibilities

• Professionally receive and redirect all incoming calls.
• Greet guests and co-workers in a friendly manner while exhibiting STAR treatment.
• Record call-ins from employees and applicant follow-ups.
• Assist with administrative tasks.
• Perform other duties as assigned by supervisor.

Physical Requirements

• Sit continuously for a full shift with a lunch break.
• Perform bending, twisting, reaching, climbing, stooping, crouching, kneeling, lifting, and pulling.
• Move objects up to and exceeding 25 lbs. with reasonable accommodations.
• Work in an office environment.

Requirements

• Must pass a pre-employment drug test.
• High School Diploma or GED equivalent.
• Computer literacy with basic verbal and written communication skills.
• Must maintain a valid Cheyenne and Arapaho Gaming Permit.

Criteria for Gaming License Disqualification

• Felonies: Absolutely no felonies within the past ten (10) years.
• Misdemeanors:
  • Theft/Fraud within two (2) years: Automatic disqualification.
  • Domestic Abuse/Assault and Battery within two (2) years: Automatic disqualification (unless proof of treatment program attendance is provided).
  • Drug/Alcohol-related offenses within two (2) years: Automatic disqualification (unless proof of treatment program attendance is provided).