Receptionist Retail Sales Associate Part Time Weekdays

About the role

The Receptionist/Retail Associate is the face of our business and is responsible for warmly receiving, welcoming, and greeting customers and guests, as well as handling daily sales activities in our storefront and administrative tasks for our cooking school.

Responsibilities

• Ring up sales, receive inventory, and stock the floor with merchandise
• Perform gift wrapping and greet customers
• Answer questions, offer assistance, suggest items, lend opinions, and provide product information
• Handle phone calls and emails from customers, students, and individuals interested in online cooking classes
• Assist with class registration, handle cancellations, gift certificates, and answer general questions
• Process payments by totaling purchases, handling checks, cash, and store or other credit cards
• Manage customer refunds courteously and professionally
• Maintain a professional attitude with sincerity and enthusiasm reflecting the store’s commitment to customer service

Requirements

• Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service
• Dependable with strong communication and interpersonal skills
• Basic understanding of sales principles and customer service practices
• Proficient in verbal and written English
• Thorough and detail-oriented with good problem-solving skills
• Good time management and solid basic math skills
• Good telephone etiquette
• Ability to multi-task while remaining attentive to customers and flexible to business needs
• Ability to work as part of a team and take initiative independent of direct supervision

Physical demands

• Constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours
• May occasionally involve stooping, kneeling, crouching, and climbing ladders

Qualifications

Previous sales and/or reception experience is preferred.

Schedule

This is a part-time position requiring approximately 15-20 hours per week. Hours and schedule may vary, but shifts are generally between 9:00 AM–2:30 PM or 2:00 PM–6:30 PM on weekdays. Immediate coverage needed: Monday 9:00 AM–6:00 PM and Tuesday/Thursday/Friday 2:00 PM–6:30 PM. Some flexibility is available based on your availability.

Benefits

• Employee discounts
• Flexible schedule
• Free food & snacks