Receptionist - Rehab Clinic - Part-Time (Bilingual Spanish-speaking Strongly Preferred)

Responsibilities

• Completes registration process for outpatients.
• Collaborates with the Referral Coordinator in ensuring active authorization for the therapy services when scheduling for outpatient appointments.
• Schedules patients for appointments and performs appointment reminders routinely.
• Ensures full patient schedule capacity for each therapist.
• Communicates with therapists regarding patient attendance status.
• Prepares, maintains, and cleans treatment areas and equipment when able to assist.
• Performs regular inventory and ordering of supplies.
• Fulfills general office and clerical procedures such as filing, copying, faxing, scanning, and record keeping.
• Ensures EOC compliance (hot pack and cold pack unit cleaning, temperature checks, cleanliness, equipment safety) of the PT department.
• Collaborates with all staff in carrying out responsibilities.
• Performs critical thinking and problem resolution to manage front-line customer issues and related care provision processes.

Qualifications

• Minimum High School/GED, Associates degree preferred.
• Minimum 3 – 5 years of related experience.
• Experience with Meditech or EMR, Outlook, Appointment scheduling, and Microsoft office is highly desirable.
• Bilingual Spanish-speaking, strongly preferred.