RECEPTIONIST-PRN

About the Role

We are seeking an experienced Behavioral Health (Hospital) Receptionist / Switchboard Operator (PBX) to work PRN (On-Call) on weekends and some evenings during the week at the front desk of our busy hospital. In this role, you will provide a positive, responsive environment for receiving internal and external customers via telephone and face-to-face. A friendly attitude is essential, as you will be the first point of contact for many guests, setting the tone for their experience. The ability to manage a high volume of calls and visitors while remaining positive and pleasant is critical.

Peachford Hospital is the Southeast’s premiere behavioral health and addictive disease treatment facility, providing compassionate care to children, adolescents, adults, and seniors since 1973. Located in the beautiful Dunwoody neighborhood of Atlanta, Peachford offers inpatient acute care, as well as partial hospitalization and intensive outpatient programs.

Responsibilities

• Answer and respond to telephone and face-to-face inquiries promptly and in a pleasant, courteous, and clear manner.
• Demonstrate knowledge of hospital emergency code response procedures.
• Provide routine hospital-related information to callers and visitors.
• Maintain a safe and secure lobby area.

Requirements

• A high school diploma or GED is required.
• Previous hospital switchboard experience is preferred.