Receptionist PRN

Hourly wage estimate: $12.50 - $15.00 per hour. Factors such as skills, experience, and comparison to other employees in the role may influence the actual salary.

About the role

The Receptionist will welcome patients and visitors, manage front desk operations, answer phones, schedule appointments, and provide excellent customer service while supporting daily hospital operations.

• Greets patients, family members, visitors, etc. exhibiting superior customer service skills.
• Follows Policy and Procedures regarding visitation of patients for the Center for Behavioral Health.
• Maintains confidentiality of patients at all times.
• Secures a safe environment by monitoring fire panel, phones, and responding with timely, appropriate actions.
• Promptly answers all incoming and assists in placing outgoing calls.
• Distributes incoming mail, supplies, facsimiles, and messages to appropriate staff and physicians.
• Attends all in-service and educational requirements.

Requirements

Required: Excellent communication skills, ability to work in a demanding environment, excellent customer service skills, and excellent critical thinking skills.

Preferred:

• Graduate with previous switchboard experience.
• Medical terminology knowledge.
• Previous receptionist/clerical experience in a multiple task work environment.

Benefits

LewisGale Medical Center offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include some or all of the following:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location and position.

About the employer

LewisGale Medical Center has provided quality healthcare services since 1909. Our 500+ bed hospital is one of the leading acute care facilities in the Salem area, specializing in heart and vascular care, orthopedics and spine care, mental and behavioral health services, and cancer care. We are part of HCA Healthcare, the nation's leading provider of healthcare services, recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times.