Receptionist/Office Coordinator (South Burlington, VT)

About the role

This position provides receptionist and office coordination support for the Property & Casualty and Benefits teams in the South Burlington office. The role serves as a point of contact for clients, visitors, employees, and vendors while supporting daily office operations and administrative needs. Work is onsite Monday through Friday, 8:00 a.m. to 5:00 p.m.

Responsibilities

• Greet clients and visitors and answer incoming department phone calls.
• Open, scan, and distribute daily mail; process checks and route them appropriately.
• Manage incoming and outgoing mail, postage, packages, courier requests, and deliveries.
• Order and maintain office supplies and assist with building-related needs.
• Maintain office phone lists, resource sheets, and other administrative materials.
• Print and mail client documents, including certificates of insurance and policies as needed.
• Document client conversations and phone calls in EPIC.
• Provide administrative support to the Property & Casualty and Benefits teams.
• Maintain an organized, professional office environment.
• Perform other duties as assigned.

Requirements

High school diploma or equivalent required.

Skills

• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Professional, courteous, and customer‑focused demeanor.
• Ability to prioritize and manage multiple responsibilities.
• Ability to work independently with minimal supervision.
• Basic computer proficiency, including Microsoft Outlook and Microsoft Word.
• Ability to learn and work within the EPIC agency management system.

Benefits

• Competitive salary
• Paid time off (PTO) and paid holidays
• 401(k) with company match
• Exclusive discount programs
• Health & wellness programs

Pay

The base salary range for this position is $47,000 – $55,000.

Schedule

Onsite Monday through Friday, 8:00 a.m. to 5:00 p.m.