RECEPTIONIST/OFFICE COORDINATOR - FULL TIME - HAMPTONS

For 50 years, Marders has been a trusted name and industry leader in the Hamptons, creating exceptional outdoor environments through environmental design, installation, maintenance, and horticultural care. Our work spans some of the East End’s most distinctive residential properties, combining craftsmanship, precision, and timeless design. We value collaboration, problem-solving, professionalism, and delivering a high-level client experience from concept through completion. Organic practices have remained a core principle since our inception, grounding us in sustainability while we continue to evolve and grow within the industry.

About the role

The Receptionist/Office Coordinator maximizes efficiency and productivity by assisting in the management of all Office Operations, owning Reception, and facilitating the Retail department to meet and exceed sales goals and service expectations.

Responsibilities

• Answer the reception phone in a friendly, professional, and timely manner and direct calls to the appropriate department or individual.
• Monitor the info@marders.com email account when scheduled, and act immediately on any inquiries, passing them to the appropriate department or individual following existing procedures.
• Assist the owner with special projects, including but not limited to conference reports.
• Operate registers and follow all retail processes and procedures.
• Facilitate customer callbacks and appointments with Retail Associates.
• Greet and assist customers in a friendly and professional manner.
• Respond to customer inquiries via phone, email, or in person.
• Monitor and restock coffee and kitchen supplies; brew coffee each morning.
• Restock paper and maintain the copier/printer machines as needed.
• Perform general administrative tasks such as filing, scanning, and data entry.
• Update and maintain internal phone/contact lists.
• Support office events and assist with occasional special projects.

Requirements

• Previous experience in a receptionist or administrative/office support role, preferably in a high-call-volume environment.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in the Microsoft Office suite (Word and Excel).
• Experience with Google programs.
• Ability to work independently and as part of a team.
• High school diploma or equivalent.

Schedule

• Sunday through Thursday, 8:00 AM to 5:15 PM.
• Holiday hours may be required as needed.
• Prompt and reliable arrival is essential for this position.

Pay

Salary Range: $28/hour to $32/hour.

Benefits

• Full-time, office-based position.
• Comprehensive benefits package, including health, dental, and vision insurance.
• 401(k) savings plan with company matching and discretionary contributions.
• Paid time off and company holidays.
• Discretionary bonuses.
• Opportunities for professional development and career advancement.