Receptionist, Norton Children's Medical Group - Shelbyville, Days

About the role

The Receptionist serves as the liaison between the physician and patient.

Responsibilities

• Answering the telephone, determining the nature of patient calls and incoming calls
• Scheduling appointments
• Routing calls and taking appropriate messages
• Pulling charts for messages
• Greeting patients and family members
• Obtaining registration and insurance data and updating information in the billing system
• Facilitating patient flow into the practice
• Charge entry, referrals and pre-certifications (may be responsible for)
• Scheduling of specialist appointments and diagnostic tests (may be responsible for)
• Attending to patients utilizing age appropriate principles of growth and development for patients of all ages according to the practice specialty

Qualifications

• No experience required — comprehensive on-the-job training provided
• High school diploma or GED preferred
• Ability to speak Spanish (desired)