Receptionist, Norton Children's Medical Group - Poplar Level, 8:30a-5p

Responsibilities

• Serves as the liaison between the physician and patient
• Answers the telephone, determines the nature of patient calls and incoming calls, schedules appointments, routes calls, and takes appropriate messages
• Pulls charts for messages
• Greets patients and family members, obtains registration and insurance data, and updates information in the billing system
• Facilitates patient flow into the practice
• May be responsible for charge entry, referrals and pre-certifications, as well as scheduling of specialist appointments and diagnostic tests
• Attends to patients utilizing the age appropriate principles of growth and development for patients of all ages according to the practice specialty

Qualifications

• No experience required; comprehensive on-the-job training provided
• Ability to speak Spanish (desired)
• High school diploma or GED preferred